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Connecting Decision-Making works!
· by Human Matters · 3 min read
empathie feedback conflicten gevoelens behoeften
Unbelievably simple and remarkably effective
We see how Connecting Decision-Making helps organisations make fast and strong decisions. In a rapidly changing world, the ability to seize opportunities quickly, but also to respond swiftly to setbacks, is essential for the future of organisations. Connecting Decision-Making is easy to learn. It is so different and, above all, remarkably effective!
What are the secrets of this different way of making decisions?
- Solutions are developed by focusing on needs, values and interests. Multiple needs can easily be translated into a single concrete solution. This is different from trying to merge two concrete solutions into one compromise. With Connecting Decision-Making, we always look for creative solutions where all needs and values are met as well as possible. This also means letting go of the ‘ideal’ solution that will settle things once and for all.
- The emotions of the decision-makers work as a collective compass when exploring a context, problem or conflict. Each person involved can sense whether something will work or not. Frustration, discomfort and uncertainty are ideal barometers indicating that certain solutions need adjusting. With Connecting Decision-Making, dialogue and empathy are used to search for the best possible solution, taking all those involved into account.
- A special technique we use in Connecting Decision-Making is measuring resistance to proposals. This gives an objective picture of what a proposal is worth and where value-driven feedback shows room for improvement. Comparing the status quo with a detailed solution shows in black and white which choice brings more benefit to the organisation. It ensures the best possible choices and decisions, even though we know that advancing insights will probably generate even better solutions.
- Negotiations or decision-making processes often get stuck. There is a deadlock that cannot be resolved through ‘ordinary’ negotiation. It takes so long that every decision is already outdated before it can be implemented. Following democratic principles often means that a relative majority of 25% determines what the 75% divided majority has to do… Connecting Decision-Making goes beyond democratic voting. By using the technique of finding ‘the least resistance’, as many needs, interests and values as possible are taken into account. Solutions then often become creative constructions that consider all factors, with only winners!
Connecting Decision-Making in a nutshell
- Know where you are heading: clarity about the ultimate goal.
- First explore all opinions before formulating proposals for solutions.
- Engage in dialogue and take into account the needs and values of everyone involved.
- Sense where there is little resistance.
- Make quick decisions that move you forward.
- A solution where everyone feels acknowledged gains broader support and has a better effect.